How custom orders should work.
At Likeness Co, you see the portrait before you pay. Not a generic sample — your pet, in your chosen style. If something is off, you tell us. We fix it. Free.
Free preview before payment.
You see the exact artwork before we charge you. Not a mockup. Not a similar example. Your pet.
Unlimited free revisions.
The eyes are wrong? The ears need adjusting? The background is not right? Tell us. We will keep revising until you love it. There is no revision limit and no extra charge.
Full refund before printing.
Changed your mind entirely? No problem. If we have not printed it, you get every cent back. No restocking fee, no store credit — your money.
Guaranteed delivery date.
When we say order by a certain date for holiday delivery, we mean it. We build a buffer into every date we publish. If we miss our stated deadline, we refund you.
Free remake if it arrives wrong.
Damaged in shipping? Print quality is not right? We reprint it and reship it. Free.
The price you see is the price you pay.
No surprise processing fees at checkout. No rush upcharges. No hidden shipping costs. The number on the product page is the number you pay.
Why we do this
Because we have read the reviews of the other guys. Portraits that do not look like the pet. Missed holiday deadlines. Refund runarounds. Checkout surprises. We built Likeness Co to be the opposite of that.